Lufthansa Review
If you're planning a trip to Europe or the U.S. and are considering flying with Lufthansa, Germanys flagship airline, you're probably wondering: is it worth it? Lufthansa is known for its reliability, service quality, and extensive global routesbut how does it really measure up in 2025?
Heres a detailed review based on a recent long-haul Economy Class flight from Bangkok to Frankfurt, covering everything from booking and check-in to onboard experience and value for money.
️Who is Lufthansa? A Quick Overview
Lufthansa is one of Europes largest and most reputable full-service airlines, and a founding member of the Star Alliance network. The airline operates direct flights from major cities in Asia, including Bangkok, to destinations across Europe, with seamless connections to over 200 locations worldwide.
Key strengths
Excellent punctuality and flight safety record
Full-service experience (meals, checked luggage, inflight entertainment)
Professional German-style service standards
Booking & Online Check-in Experience
Booking directly through Lufthansas website was straightforward, with multi-language support (including English and Thai). The site allows easy seat selection, meal preferences, and loyalty point integration (Miles & More). Online check-in opens 23 hours before departure and is highly recommended.
Pros
User-friendly interface
Multiple fare options (Economy Light, Classic, Flex)
Helpful email and app notifications before flight
Seat Comfort and Cabin Features
This review is based on an Economy Class flight aboard an Airbus A350-900a modern, fuel-efficient aircraft used on long-haul routes.
What to expect:
Comfortable seat width and standard 31-inch legroom
Adjustable headrest and personal entertainment screen
USB charging port and international plug socket
Quiet and modern cabin with mood lighting
Inflight Meals and Drinks
Two meal options were offered (Western or Asian main course), served with salad, bread and butter, dessert, and beverages. Lufthansa also serves alcoholic drinks (wine and beer) free of charge in Economy.
Meal rating: 8/10
Flavor was decent; not gourmet but enjoyable
Good portion size
Mid-flight snacks and drinks were available upon request
️Cabin Crew Service
Lufthansa's flight attendants were efficient, polite, and professional. While not overly chatty or warm, they delivered a dependable level of service and responded quickly to requests.
Service highlights
Clear announcements in multiple languages
Regular aisle checks and water service
Assistance provided promptly for families and elderly passengers
Baggage Allowance & Arrival Experience
Economy Class passengers are allowed:
1 checked bag (up to 23 kg)
1 carry-on bag (up to 8 kg) plus a small personal item
At Frankfurt Airport, baggage delivery was quickour luggage arrived within 15 minutes. Immigration and customs were efficiently handled.
Is Lufthansa Worth It? Who Is It Best For?
Bottom line
Lufthansa offers a reliable, full-service experience with modern aircraft, decent food, and punctual operations. It may not be the cheapest, but it delivers good value for travelers seeking comfort and efficiency.
Best for
Business travelers needing punctuality and connections
Families and mature travelers preferring full-service airlines
Anyone traveling to multiple destinations in Europe via Frankfurt or Munich
Lufthansa Review Summary
On-time performance 9
Booking & check-in ease 8
Seat comfort 8
Meals and beverages 8
Cabin crew service 7.5
Overall value 8.5
Pro Tips:
Watch out for seasonal dealsLufthansa often offers promo fares to Europe
If traveling with an infant, you can request a baby bassinet for free (advance booking required)
Download the Lufthansa app for mobile boarding passes and real-time flight updates