United Airlines review
Yifan Wang
Last updated: 9 May 2025
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️United Airlines Review: Is It Good? Honest Experience from a Recent Trip
When it comes to flying to and from the U.S., United Airlines is often one of the first names that come to mind. As one of the "Big Three" U.S. carriers, United Airlines operates a vast network of domestic and international routes. In this review, we'll dive into a full breakdown of the experience from booking and check-in to onboard service and overall value to help you decide if flying United Airlines is worth it.
Booking & Ticket Prices
Booking a flight with United Airlines is easy through their website or mobile app. The interface is clean, and it allows you to select your seat, meal preferences, and baggage options. Ticket prices are competitive compared to other full-service airlines, especially when flying long-haul routes between Asia and North America. Frequent promotions and MileagePlus loyalty program perks add extra value.
Check-In & Baggage
United offers smooth online check-in 24 hours before your flight, and the mobile app lets you download your boarding pass and track baggage. At the airport, check-in counters are well-staffed and efficient. For Economy passengers, you typically get one checked bag (23 kg), while Business Class passengers enjoy two checked bags.
Seat Comfort & Cabin Experience
Uniteds Economy seats offer decent legroom and a personal screen on most international flights. USB charging ports and adjustable headrests are standard. In Premium Economy, expect extra space and upgraded amenities. Business Class features lie-flat seats, privacy partitions, and high-quality bedding, making it ideal for long-haul travelers.
Food & Beverage Onboard
Meals on United Airlines are better than average especially on international flights. Passengers are served a hot meal, snacks, and beverages (including alcohol). In Business Class, you'll get multi-course meals designed by guest chefs, with premium wines and dessert service.
️ Cabin Crew & Customer Service
The crew on United flights are professional, efficient, and courteous. While the service may not be as warm as some Asian carriers, its fast, responsive, and consistent. Flight announcements are clear and informative, and the crew is proactive in attending to passenger needs.
Wi-Fi & Inflight Entertainment
Most United aircraft are equipped with Wi-Fi (available for purchase), and the entertainment system is solid offering a wide selection of movies, TV shows, music, and games. USB and universal power outlets are available at each seat in most cabins.
Final Verdict: Is United Airlines Good
Yes, United Airlines is a solid choice for international and domestic travel, especially if you're flying to or from the United States. It offers great connectivity, reasonable prices, professional service, and reliable in-flight amenities. If you're flying Business Class, the experience is even more rewarding with lie-flat seats and top-notch service.
When it comes to flying to and from the U.S., United Airlines is often one of the first names that come to mind. As one of the "Big Three" U.S. carriers, United Airlines operates a vast network of domestic and international routes. In this review, we'll dive into a full breakdown of the experience from booking and check-in to onboard service and overall value to help you decide if flying United Airlines is worth it.
Booking & Ticket Prices
Booking a flight with United Airlines is easy through their website or mobile app. The interface is clean, and it allows you to select your seat, meal preferences, and baggage options. Ticket prices are competitive compared to other full-service airlines, especially when flying long-haul routes between Asia and North America. Frequent promotions and MileagePlus loyalty program perks add extra value.
Check-In & Baggage
United offers smooth online check-in 24 hours before your flight, and the mobile app lets you download your boarding pass and track baggage. At the airport, check-in counters are well-staffed and efficient. For Economy passengers, you typically get one checked bag (23 kg), while Business Class passengers enjoy two checked bags.
Seat Comfort & Cabin Experience
Uniteds Economy seats offer decent legroom and a personal screen on most international flights. USB charging ports and adjustable headrests are standard. In Premium Economy, expect extra space and upgraded amenities. Business Class features lie-flat seats, privacy partitions, and high-quality bedding, making it ideal for long-haul travelers.
Food & Beverage Onboard
Meals on United Airlines are better than average especially on international flights. Passengers are served a hot meal, snacks, and beverages (including alcohol). In Business Class, you'll get multi-course meals designed by guest chefs, with premium wines and dessert service.
️ Cabin Crew & Customer Service
The crew on United flights are professional, efficient, and courteous. While the service may not be as warm as some Asian carriers, its fast, responsive, and consistent. Flight announcements are clear and informative, and the crew is proactive in attending to passenger needs.
Wi-Fi & Inflight Entertainment
Most United aircraft are equipped with Wi-Fi (available for purchase), and the entertainment system is solid offering a wide selection of movies, TV shows, music, and games. USB and universal power outlets are available at each seat in most cabins.
Final Verdict: Is United Airlines Good
Yes, United Airlines is a solid choice for international and domestic travel, especially if you're flying to or from the United States. It offers great connectivity, reasonable prices, professional service, and reliable in-flight amenities. If you're flying Business Class, the experience is even more rewarding with lie-flat seats and top-notch service.
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Yifan Wang
9 May 2025
